Invest in Upskilling

Empower your career success with expert training in the human services field at The Learning Institute @ CSI. For over 20 years, our nonprofit-focused training has equipped leaders with practical skills and sustainability strategies. Elevate your role in juvenile and adult criminal justice, youth and family services, child welfare, racial equity, and social justice organizations through our high-quality virtual training courses. Hone existing skills and gain new expertise, fostering innovation within your agency for the benefit of clients and communities. Explore our diverse catalog of online courses today to advance your skills. Take the next step – REGISTER and embark on your journey to excellence.

 

Selected Course Offerings

  • Foundation in Ethics & Boundaries

    Skills You'll Develop:

    • Creating healthy boundaries in the workplace: Establish clear guidelines, rules, and/or limits in a personal and social context

    • Ethical Decision-Making: Gain insights that garner trust indicate responsibility, fairness, and caring to others

    • Ethical Self-Awareness & Supportive Interactions: Enhance knowledge of your character, values, and actions

    Course Objectives: By course completion, participants will:

    • Define and explore ethics, ethical behavior, and ethical dilemmas

    • Develop an understanding of how to think ethically and make ethical decisions in the workplace

    • Define and explore healthy professional boundaries when working with diverse clients and co-workers

    • Be familiar with examples of boundary violations and learn how to set better boundaries

    A certificate of completion will be issued to you after course completion.

  • Emotional Intelligence (EQ): A Foundational Workshop for Supervisors

    Skills You'll Develop:

    • Self-Awareness: Gain insights into your emotional landscape and its expression.

    • Emotional Regulation Techniques: Master techniques to diffuse high-intensity emotions.

    • Relationship Management: Elevate your interactions through nuanced role understanding, intentional feedback, and decoding nonverbal cues.

    • Change Management: Grasp the intricacies of change and explore leadership development and teamwork facilitation.

    Course Objectives: By course completion, participants will:

    • Explore EQ Categories: Discover the four essential categories of emotional intelligence.

    • Enhance Self-Awareness: Strengthen your ability to communicate effectively with colleagues and clients.

    • Master Emotional Regulation: Acquire skills and practices for maintaining emotional balance in professional scenarios.

    A certificate of completion will be issued to you after course completion.

  • Connection & Engagement with Motivational Interviewing

    Skills You'll Develop:

    • Fostering mutual understanding: Communicate with others in an engaging way that is focused, consistent, and offers value

    • Recognizing and affirming autonomy: Create an understanding of the relationship between intentional actions and outcomes, allowing people the power to achieve the results they desire

    • Supporting and driving change: Through motivational interviewing micro-skills, develop the ability to quickly and successfully navigate conversations with empathy and collaboration

    Course Objectives: By course completion, participants will:

    • Bolster understanding and hone practical application of motivational interviewing micro-skills

    • Deepen connections and foster empowerment that drives motivation to change in others

    A certificate of completion will be issued to you after course completion.

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